City of Manhattan launches service request mobile app

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MANHATTAN, Kan. (KSNT) – The City of Manhattan has launched a free mobile app that will allow residents to report non-emergent issues they see across the community.

The app replaces the city’s Report It! online form. Residents now will be able to not only report issues, but also see other issues reported nearby and follow issues they have reported through to their completion.

The City of Manhattan Report It! app can be downloaded for free on Android and Apple devices. The app also has a Web component for residents without smartphones.

On the app, users can report issues as they see them by uploading a photo or video and providing a description of the problem. The photo or video is not required, but is helpful to staff responding to the report. The app will geo-locate the user, or the user can enter an address for the report. Users will be required to set up an account in order to submit their service request; issues cannot be reported anonymously.

In addition to the service request feature, the app also has some of the most popular links residents use on the city’s website, including job opportunities, water bill payment and a variety of community maps.

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