TOPEKA (KSNT) – The Evergy Outage Map showed hundreds of thousands of Kansans without power Thursday evening, but Evergy said they never lost power in the first place.
The map showed 499 active outages at 6:45 p.m., with 314,866 people without electricity. However, the map showed only 13 people without power at 6:50 p.m. The utility company told KSNT News that the map showing a high number of outages was caused by a glitch.
Some customers reported receiving text messages alerting them to an outage, and Evergy said those alerts were caused by a glitch as well. The power company is troubleshooting to find the cause and has turned off text alerts for the time being, but Evergy said its outage map is back to working order.
View a live look at the Evergy Outage Map below: